Client Pledge

At Rand and Fowler and First Western we work for you our trusted clients.

  • We work with you to truly understand your needs.
  • We work for you to facilitate the placement of insurance providing for these needs.
  • We shop the market on your behalf, seeking the best value available.

This is our calling, it is our mission and we pledge to work to the best of our ability to achieve this goal.  We as a firm and each of our staff and agents further to commit and pledge too:

  1. Always hold our clients interest first and foremost in all dealings.
    WE WORK FOR YOU
     
  2. To respond in a timely manner to all queries and requests from our clients.
    BE RESPONSIVE
     
  3. To advocate on our clients behalf on any dispute arising from a claim.
    WE WORK FOR YOU
     
  4. Treat any information you provide to us with complete confidentiality.
    PRIVACY
     
  5. Be completely transparent on our fees.
    TRANSPARENT
     
  6. Disclose any actual or potential conflicts of interest.
    CONFLICT of INTEREST
     
  7. To support and contribute in a positive way to the communities we live and work in.
    COMMUNITY 
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